Terms and Conditions

S & Co. Terms & Conditions

Welcome to S & Co. website. S & Co. (“we”, “us” or “our”) recognises and values the protection of your personal information. We are aware of our obligations under the Privacy Act 1988 (Cth) and we will ensure that we fulfil our obligations under that Act.

We also recognise that you may have concerns about our collection of your personal information via our website, which is located at http://scoluxurysilk.com.au/ (“the Website”) and how we may use that information.

We have implemented this Privacy Policy in order to inform you about how we will collect, store and use your personal information and under what circumstances we may disclose your personal information.

Privacy - The information we collect

From time to time, we may ask you to supply personal information such as your name, address, date of birth, telephone number or email address. However, under no circumstances will we request or collect any information from you that may disclose your:

political, religious or philosophical beliefs or affiliations;

health and sexuality;

racial or ethnic origin; or

criminal convictions.

We may also conduct surveys or market research and may seek other information from you on a periodic basis. These surveys will provide us with information that allows improvement in the types and quality of services offered to you, and the manner in which those services are offered to you.

Tailoring the website experience for you

Most commercial websites use ‘cookies’, which are pieces of information that websites send to the browser and are stored in the computer hard-drive. Cookies make using the Website easier by storing information about your preferences on the Website. This allows the Website to be tailored to you for any of your return visits. Cookies will not identify you personally.

If you would prefer not to receive cookies, you can alter your security settings on your web browser to disable cookies or to warn you when cookies are being used. However, by disabling the cookie function in your web browser you may impede your ability to use parts of the Website.

You don’t have to provide your personal information

Providing us with your personal information is absolutely optional, and we will make this clear to you whenever it is optional. When you provide us with your personal information, you are consenting to our storage, use and disclosure of that information as outlined in this Privacy Policy.

We may from time to time run competitions or offer additional benefits to you and we may ask you to provide us with your personal details for these purposes. Providing us with this information is absolutely optional to you. However if you do not provide your personal information to us we may not be able to contact you or give you access to the additional benefits.

You may opt out of these additional communications at any time and can do so by emailing us.

The use and disclosure of your personal information

Your personal information, including your email address, will be used for the following primary purpose: to assist S & Co. with our marketing, planning, product development and research requirements.

We will not use or disclose (or permit the use or disclosure of) personal information that could be used to identify an individual member in any circumstances except:

to communicate promotional offers and special events to you;

to avoid risks to health and safety of an individual or society at large;

where the law requires us, or authorises us to do so; or

where you have given express consent to us for a prescribed purpose.

We will not sell, distribute, rent, licence, disclose, share or pass your personal information onto any third parties, other than those who are contracted to us to keep the information confidential whether subject to a statute or a scheme which imposes similar restrictions to the National Privacy Principles contained in the Privacy Act 1988 (Cth) regarding the handling of personal information.

Accuracy, Timeliness of Information & Modification to Prices

We will not be held responsible if information made available on this site is not accurate, complete or current. The material on this site should be used for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Third Party Links

Certain content, products and services available via our website may include materials from third-parties.Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. 

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

User comments, feedback and submissions

If, at our request, you send submissions (e.g. competition entries) or without a request from us you send ideas, suggestions, proposals, plans through an online platform, email, postal mail or otherwise (collectively, ‘comments’) you agree that we may, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us at any time.

We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. 

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Errors & Inaccuracies 

Occasionally, we may have information on our website containing typographical errors, inaccuracies or omissions that relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information as well as cancel orders if any information on the website is inaccurate without prior notice. This includes after you have submitted your order. We have no obligation to update, amend or clarify information on the website including without limitation, pricing information, except as required by law.

Terms of Use

We will take all reasonable steps to ensure that all information collected from you is accurate, up to date, complete and stored in a secure environment and accessed only by our authorised personnel.

Please note that no information transmitted over the Internet can be guaranteed to be 100% secure. We will endeavour to protect your personal information as best as possible but we cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk.

Accessing, correcting and updating your information

You have the right to access the information that you provide to us. If you wish to access or modify any personal information that you have provided to us, please contact our Privacy Officer at hello@scoluxurysilk.com.au.

Contacting us

If you have any concerns or questions about our Privacy Policy, please contact us at hello@scoluxurysilk.com.au.

We reserve our right to modify or amend this Privacy Policy at any time and without notice to you. For further information about privacy, please refer to the Australian Privacy Commissioner’s website www.privacy.gov.au.